If you are unsure whether your order has been processed, please check your email for a confirmation message that includes your order details. It's possible that the email may have been filtered into your junk folder, so please check there as well. If you cannot locate the confirmation email, please contact us and we will verify the status of your order. We will be happy to help you complete your order successfully if necessary.

If you are uncertain about the status of your order, please be sure to check your email for a confirmation message that contains all the relevant details. Occasionally, such emails may end up in your junk folder, so please check there as well. If you are unable to locate the confirmation email, please do not hesitate to contact us for assistance. We will be happy to verify the status of your order and help you complete your purchase successfully if required.

Unfortunately, once an order has been placed, it is not possible to modify the products included. In order to add any additional items to your purchase, you will need to place a new order with the desired products. We apologize for any inconvenience this may cause.

If you have mistakenly provided an incorrect shipping address, we regret to inform you that we cannot make any changes to the shipment after it has been dispatched. We suggest contacting the courier service immediately to arrange for the delivery to be redirected to the correct address. Alternatively, if available, you may consider selecting the option to deliver to a 'safe place' to ensure that your order is received securely. We apologize for any inconvenience this may have caused.