To protect against unauthorized transactions and ensure the security of our customers, we routinely verify orders.
Your order may have been selected at random or flagged by our security systems due to potential indicators of fraudulent activity.
As a result, you may receive an email from our team at legal@zimadental.com requesting further information, including but not limited to:
- Full Name
- Billing Address
- Shipping Address
- Contact Phone Number
- A photo of a government-issued ID
Please note that your order will be placed on hold until the verification process is completed.
To ensure timely processing, we kindly ask that you provide the requested information within 24 hours of your purchase.
If we do not receive the necessary information within this timeframe, your order may be cancelled.
Rest assured that any information you provide will be kept confidential and used solely for verification purposes.
All verification data will be deleted immediately after the process is complete.
